Privacy Policy
Mariners Insurance Mexico web site
This statement discloses the privacy practices for the Mariners Insurance Mexico web site, and includes:
What information is gathered/tracked
How the information is used
Who information is shared with
Questions regarding this statement should be directed to the corporate headquarters of Mariners General Insurance in the United States.
Summary
The Mariners Insurance Mexico web site collects no personally identifying information about individuals except when specifically and knowingly provided by such individuals or, in the case of corporate owned policies insuring individuals, by the corporate owner of the policies. Except as described in this Statement, Mariners Insurance Mexico will not release any of said information about you without your permission, unless permitted or required by law.
What Information Mariners Insurance Mexico Collects
The Mariners Insurance Mexico web site gathers two types of information about people who visit our site:
information and data you provide voluntarily, including information and data you provide voluntarily in connection with visiting the "Access Your Account" section of this site and/or through optional, voluntary contact request forms; and
aggregated tracking information such as IP address and home server information.
Access Your Account Section
Through the "Access Your Account" section of this site, certain policy and account information can be accessed, limited service requests can be made, and limited transactions can be conducted. If you visit the "Access Your Account" section, you may be asked to provide information about yourself and/or your policy or account. In the case of corporate owned policies, you may be asked to provide information about the corporate owner of the policy or those individuals who are insured under the corporate owned policy. Portions of these "Access Your Account" sections are hosted by third parties and third parties assist in providing some of the services and transactions requested through these sections. Each of these third parties are contractually bound to maintain the confidentiality of any information submitted by visitors to these sections of this site and to use such information solely for the purpose of providing the requested services to or on behalf of Mariners Insurance Mexico and/or its subsidiaries and affiliates.
Financial Representative Contact Request Forms
When you would like to have a Mariners Insurance Mexico Representative or a Mariners Insurance Mexico recruiter contact you, we will ask you for:
your name
your street address
your phone number
your email address
Since insurance is primarily state-regulated, and our Financial Representatives are licensed by state, we need your street address so that we may forward your information to the Network Office nearest you. Your name, phone number and/or email address enable you to be contacted, per your request.
Financial Representative Recruiting Application Process
If you are interested in obtaining more information regarding becoming a Mariners Insurance Mexico Representative and indicate you would like to have a Mariners Insurance Mexico recruiter contact you, we will ask you for:
your name
your street address
your phone number
your resume
When you finish answering the questions requesting this information, the information will be routed in an unencrypted format to Mariners Insurance Mexico and will then be shared with the local Mariners Insurance Mexico office that you select during the application process. This information will not be intentionally shared with any other party.
Customer Service Request Forms
We want to provide our customers with a means to communicate with us 24 hours a day, seven days a week. We do this through our Contact page and by means of the footer found on each page of the site. Telephone and email information is provided for your convenience. You may import this information in vCard format if your computer supports it, which saves you the trouble of transcribing the information.
In order to provide you with the service you need the most efficient way possible, we will ask you for some or all of the following information:
your name
your social security number
your street address
your policy/annuity/IRA number
your Insurance Service Account number (if applicable)
your phone number
your email address
This information is for our internal use to service your request, so that we or our administrators may access your customer information. It is not shared with any other third party, unless permitted or required by law.
Corporate Opportunities
When you apply for a position at Mariners Insurance Mexico headquarters office in Puerto Vallarta, Jalisco, Mexico, you will be asked to register and complete a personal profile. The profile includes career preferences, years of related experience, license/certifications, job type, desired compensation and location. Your profile will help match your career preferences to available positions. You can provide contact information or you may remain anonymous.
Hyperlinks
This web site may contain hyperlinks or "links," to and from other Internet sites. These sites may have different privacy practices from our web site. Our Online Privacy Statement applies solely to our site. Please review the online privacy statements of any other Internet sites you may visit. These links also do not imply an affiliation between Mariners Insurance Mexico and the site owner, or any endorsement, approval or verification of any content contained on other web sites.
Cookies and Web Beacons
A cookie is a small piece of information a web site can store on your computer. This small text file contains a unique identification number that is transferred from a web site to the hard drive of your computer so that the site administrator may identify your computer and passively track its activities on the web site. This unique number identifies your Web browser to our computer system whenever you visit our site. A cookie will not allow a web site to learn any personally identifiable information (such as your real name and address) that you have not otherwise disclosed.
Cookies are currently used on most major web sites and have become an industry standard. Most Web browser preferences can be adjusted to alert you that a cookie will be sent to your hard drive, or you can refuse to receive a cookie. While this web site does not require you to use cookies, it is possible that certain services may not function properly if you choose to refuse to receive a cookie.
Clear GIFs or single-pixel GIFs, known as Web beacons, are small files that are placed on Web pages. Web beacons work with cookies and assist in gathering web site statistics such as unique visitors and the number of times individual pages are displayed. You can learn more about web beacons and cookies from Wikipedia.
This site uses two types of cookies. We use session cookies to ensure better performance and a more enjoyable and consistent user experience from your entry point into our site. Session cookies are also used on the password-protected area of www.marinersmexico.com, an area that can be accessed through this site. A session cookie is a small text file that is sent to your browser when you access the site and is then stored temporarily in memory. The session cookie is available only during the course of the browser session; the information is not sent to or stored on your computer's hard drive. Closing your browser or logging off will invalidate the session cookie.
In addition, this site uses machine cookies, also known as persistent cookies. This site uses persistent cookies in connection with gathering web site statistics through Google Analytics services discussed below. This information is only collected in aggregate form. No personal information is collected.
Aggregated Tracking Information
To enable us to continually improve on the content we offer our users, as well as for systems administration purposes, we collect aggregate information site-wide. This gives us an idea of which parts of our site users are visiting. We do not link IP addresses to anything personally identifiable, which means a user's session will be tracked, but the user will be anonymous. To assist us in this process, this site uses Google's Feedburner and Google Analytics. Google Analytics uses cookies and Web beacons to collect various non-personal information regarding visitors' use of this site, including daily unique visitors, page views, length of time of page views, page navigation paths, time of day of visits, browser type used by visitors, the Internet Service Provider used to connect to the Internet and this site, and the type of operating system used by visitors. Again, this information is only collected in aggregate form. No personal information is collected. Google Analytic's privacy policy may be viewed at http://www.google.com/privacypolicy.html. Feedburner's privacy policy may be viewed at http://www.feedburner.com/fb/a/privacy.
Commitment to Confidentiality
Confidentiality is a top priority at Mariners Insurance Mexico. We are committed to maintaining the highest level of confidentiality with all of the information we receive from our customers, including the information received from this web site.
The Mariners Insurance Mexico web site does not contain or have access to information provided to us as part of insurance underwriting, policy service or claims.
Changes and Revisions
We reserve the right to amend this Statement from time to time. Any material change to our online privacy practices will be reflected in this Online Privacy Statement. We will indicate the date this Statement was last updated.
For More Information
The Mariners Insurance Mexico web site is maintained by Mariners General Insurance Group, 206 Riverside Avenue, Suite A, Newport Beach, CA 92663. We can be reached by email at pv@marinersmexico.com.
Last revised: Monday, February 01, 2010
