GMX Seguros
A Claim on Your Home Insurance Policy
GMX provides a toll-free telephone number with English and Spanish bilingual agents available at all times to take your report. To file a claim on your home insurance policy please promptly call this toll free number:
+1-800-215-3455
This number is also shown as:
01-800-215-3455
Or call one of these numbers:
- +52-55-5480-4016,
- +52-55-5480-4021,
- +52-55-5480-4047,
- +52-55-5480-4051, or
- +52-55-5480-4059
Do not wait to report your claim. Do not depart Mexico with the expectation of filing your claim from outside Mexico.
GMX Seguros
The Mexico City headquarters office of GMX Seguros is located at:
Torre Mural
, C.P. 03900
In the Event of a Claim
Remain calm.
Be prepared to report to GMX Seguros the following information on who, when, where, what, and how the loss occured:
Who
Name, address and phone number of person reporting the claim
Policyholder's name and policy number
Contact information for:
Home owner
Injured parties
Eyewitnesses
Legal counsel (if applicable)
Insurance agent or broker
Any law enforcement personnel and number of any official report
When
Date and time of loss
Where
Location of loss
What
Facts and circumstances
Nature of damage or injury
Equipment or personal property
How
Description of loss - How did it occur?
