Bupa Mexico

A Claim on Your Health Insurance Policy

Bupa provides a telephone number with English and Spanish bilingual agents available at all times to take your report. To file a claim on your health or travelers insurance policy please promptly call this number:

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+52-55-5202-1701

This number is also shown as:

01-52-55-5202-1701


Please promptly report your claim.

Bupa Mexico

The Mexico City headquarters office of Bupa Mexico is located at:

Torre Picasso


Blvd. Manuel Avila Camacho, No. 88, Piso 5
Col. Lomas de Chapultepec
Delegación Miguel Hidalgo  

, C.P. 11000

Distrito Federal
MEXICO

Bupa Mexico Claims

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In the Event of a Claim

Remain calm.

In the event of an accident, be prepared to report to Bupa the following information on who, when, where, what, and how the loss occured:

  • Who

    • Name, address and phone number of person reporting the claim

    • Policyholder's name and policy number

    • Contact information for:

      • Insured party

      • Injured parties

      • Eyewitnesses

      • Legal counsel (if applicable)

      • Insurance agent or broker

      • Any law enforcement personnel and number of any official report

  • When

    • Date and time of loss

  • Where

    • Location of loss

  • What

    • Facts and circumstances

    • Nature of damage or injury

    • Equipment or personal property

  • How

    • Description of loss - How did it occur?